Know what is included
“Hosting” can mean anything from server space to a managed service. Ask who handles software updates, certificate renewals, monitoring, and support—and what falls outside the agreement.
The right scope depends on the site. A static brochure site and an online store have different operational needs. Get those responsibilities written down before you need help.
Ask about recovery, not just backups
A backup is only useful if it can be restored. Ask how often copies are made, how long they are kept, where they live, and who handles a recovery.
Discuss what happens if the site breaks after an update or important content is accidentally removed. Recovery expectations should be clear before an incident, not worked out during one.
Keep ownership clear
Know who owns your domain, where the site files live, and how access can be transferred. A dependable setup should not depend on one person remembering a password.
Keep a simple record of providers, responsibilities, renewal dates, and support contacts. Good hosting is partly technology and partly making sure nothing important is a mystery.
Thoughtful websites. Practical technology. Remote friendly.
Meet the people behind the work →